
Take care of the security and reputation of the SMTP server/domain you use for sending emails.But for extra security, it might be good to recommend that users change their password or contact support. Give your users information about what to do if they received a password change message that they haven’t requested.For most apps we have inspected, such a link is valid for 24 hours. The general recommendation is from 20 minutes to one hour for financial, critical, social, and messaging apps. There is no standard for the password reset expiration time.
Limit the time of a reset password link validity. We are pretty sure that one day you have received a welcome message or a password reset confirmation displaying your username and password in plain text. This is true for all types of messages, not only for changing passwords. The workflow you build must prevent all possibility of a data breach. Password management is about users’ data and access to third-party services. The reset password message is a part of a corresponding workflow, which should be thoroughly designed and tested.įirst and foremost is user security. The best practices, reviewed examples, and recommendations will help you to quickly and easily create an efficient password reset email template. We have gathered information on what to do, what to avoid, and what you can learn from emails from several well-known companies. Forgot password for pop email download#
Are you crafting a new password reset email or updating an existing message? Before you begin designing your content or download a template, read this post.